Privacy Policy

This privacy policy explains how personal information is collected, used, and protected when you place an order, make an enquiry, or interact with this business in compliance with UK GDPR rules.

Data Collection & Control

Legal Basis & Usage

As a sole trader, I act as the data controller for your information. Personal details collected include your name, delivery address, email address, phone number, and transaction details provided during purchases or custom enquiries.

Your data is processed to fulfill customer orders, manage custom commission requests, provide customer support, and meet legal tax accounting duties. Marketing updates are sent only if you choose to 'opt in'.

Third Parties & Retention

Your Legal Rights

Information is shared solely with trusted service providers needed to run the business, including postal carriers and secure payment platforms. Records are retained only as long as necessary for order processing and UK HMRC tax compliance.

Under UK data protection law, you have the right to access, correct, or request erasure of your personal records at any time. You may also lodge concerns directly with the UK Information Commissioner's Office (ICO).

If you would like to receive information about new products and workshops, discount codes, etc. please join my mailing list to receive a monthly e-mail.

SOCIAL MEDIA

CONTACT

email: glass@alisoncoggan.co.uk

DELIVERY INFORMATION

Please Note

Items purchased from my online shop

are sent via Royal Mail, 2nd Class,

unless otherwise requested and agreed.

I deliver weekly, on Thursdays, and will include all orders that were received before 4pm the day before (Wednesday).

Please let me know if

you need something sooner.

Message Me

MAILING LIST:

Follow me on Instagram

Business Address

70 Woodside Road, High Wycombe,

Buckinghamshire, HP13